Careers At CCCU

Schedule

Monday through Friday with occasional Saturday mornings

Location

St Paul, MN

Reports to

VP-Member Experience or Regional Branch Manager

Responsibilities

CCCU is looking for a talented Branch Manager to guide all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. A successful candidate will have a hands-on approach with a knowledge of banking regulations and policies. You will provide back-up to your team, when needed, to ensure members are taken care of in a timely and professional manner.

Job Description

Skills

High school diploma or equivalent required. Associates degree, higher education, or two years of relevant experience preferred. Three to five years of credit union experience preferred. Must be a licensed driver with a working automobile available to you at all times. Ability to work remotely. Have access to high speed and reliable Internet access. Able to respond to problems and challenges in non-scheduled hours of operation, including the need occasionally to work evenings, weekend days, and holidays.

Typical Schedule

Monday through Friday

Location

Maplewood, MN

Reports to

Community Engagement Manager

Job Description

At City & County Credit Union, we are intensely passionate financial marketers obsessed with actively living out our mission – empowering you to do more – with targeted marketing efforts, community impact events and employee engagement celebrations. The Marketing Assistant plays a vital role in assisting all efforts & initiatives set forth by the Marketing Department. Ultimately, the Marketing Assistant will bring an energy and passion to deliver only the highest quality of work. They are eager to learn new skills and are motivated by team collaboration, while also being able to independently drive projects.

Job Description

Skills

Bachelor’s Degree in Marketing or a Communications-related field (or equivalent work experience). Marketing experience preferred, specifically in a credit union or financial services. organization or internship experience. Have a valid current driver’s license and access to reliable transportation. PC proficiency with Microsoft Office Suite, Adobe Software (i.e. Photoshop), Internet, and E-mail or equivalents. Proficiency in using social media software (e.g. HubSpot) to monitor social media conversations.

Schedule

Monday through Friday with occasional Saturday mornings

Location

Maplewood, MN

Reports to

Member Connections Manager

Responsibilities

CCCU is looking for a Member Connections Specialist for our credit union’s Call Center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chats. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate our members on credit union products and services that will help them be financially successful.

Job Description

Skills

High school diploma required with Associates or bachelor's degree preferred. Previous experience in a customer support role/call center environment. Proven superior customer service skills including ability to cross-sell products and services. Strong phone and verbal communication skills, along with active listening. Good written/chat communication skills. Ability to multi-task, set priorities and manage time effectively. Team player with high attention to detail, accuracy and thoroughness.

Schedule

Monday through Friday with occasional Saturday mornings

Location

Brooklyn Park, MN (Mill City)
Eagan, MN (CCCU)
Lake Elmo, MN (CCCU)
Maplewood, MN (CCCU)
Minnetonka, MN (Mill City)
Shoreview, MN (CCCU)
St Paul, MN (CCCU)
Woodbury, MN (CCCU)

Reports to

Branch Manager

Responsibilities

CCCU is looking for a Member Engagement Specialist (MES), the credit union’s version of a personal banker. You’ll be responsible for assisting our members in opening and managing their accounts and finances by building long-term relationships and cross-selling the products and services that will help them be financially successful. We are looking for excellent communicators with solid knowledge of banking processes and products. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, is self-driven, and familiar with financial institution regulations.

Job Description MES

Skills

Proven experience as a personal banker or credit union equivalent; experience in sales and customer service is a plus. Knowledge of personal banking practices and regulations. Familiarity with banking software; excellent use of MS Office. Ability to work diligently and independently to meet goals with high attention to detail, accuracy and thoroughness, with little supervision. Excellent communication skills. Member-oriented approach to handling problems with a positive attitude. High School diploma required, Associates or Bachelor degree preferred. 2+ years prior credit union or banking experience preferred.

Schedule

Monday through Friday with occasional Saturday mornings

Location

Lake Elmo, MN (Part Time)
Minnetonka, MN
Shoreview, MN

Reports to

Branch Manager

Responsibilities

CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.

Job Description

Skills

High school diploma required, Associates or Bachelor's degree preferred. One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience. Excellent communication and time management skills with high attention to detail and accuracy. Superior customer/member service skills. Basic PC knowledge and familiarity with electronic equipment.

Schedule

Monday through Friday

Location

Maplewood, MN

Reports to

Training & Development Manager

Responsibilities

CCCU is looking for a talented Training & Development Specialist to collaborate with our Training team to efficiently and effectively train our credit union employees. You will utilize a variety of training delivery methods that take into consideration the needs of adult learners. A successful candidate will have knowledge of credit union or banking products and services and be comfortable coaching for sales and service goals. You are a team player with great communication and relationship-building skills.

Job Description

Skills

High School diploma or equivalent required, Associates or Bachelor’s degree preferred. 2+ years’ prior credit union or financial institution experience preferred. 2+ years of facilitating training or leadership in a financial institution preferred. Displays proven competence in interpreting comprehensive concepts and the ability to break these down into an understandable teaching format. Proficient in Word, PowerPoint, and Excel with a willingness to learn and master other software programs. Capable of working independently, with little supervision, while remaining flexible and adaptable to changing job requirements. Excellent and professional communicator using tact and diplomacy. Demonstrates high attention to detail, accuracy and thoroughness.